Frequently Asked Questions
yes you can; "Back order" products are also "Pre Order" products. These products  either need to be made or are not quite ready to ship. There WILL be a wait of up to 14 days for such items so please take this into consideration when placing your order. All "back order" products are notified in the cart & during checkout. We will also notify you via email of a potential wait time if exceeding 14 days.
Backorders are either drying or have to be made for your order, the time it takes to make & package a "Back Order"/"Pre Order" items is a maximum of 14 days. We will also notify you via email of a potential wait time if exceeding 14 days.
But the wait is worth it!
No they are not!
Honestly testing on animals has be banned across most of the world and when using ingredients as we do here at Megs Soap Boudoir, these "chemicals" or ingredients had once upon a time been tested on animals before bans were introduced. And don't ever need to be re-tested!
Just to get all scientific on you all. Every compound in the world is classified as a "chemical". A "Chemical" is only a problem if the "chemical" is not skin safe and is harmful to humans & animals.
That all depends on how sensitive and what you are sensitive too!
We have a fragrance free range of soaps just for the sensitive skin person, and we have many customers that have sensitive skin using the whole range of soaps but can’t use the bubble bath products. So it’s a trial and error thing if you do have sensitive skin, So we recommend that you do a spot test with any product you plan to use on your skin. If you need further assistance please contact us
The colours used in these products are skin safe colours and are designed to enhance the products, we have variations in colours due to the nature of measurement and this is done by eye. We also don’t want the colours too heavy that you and/or the tub change colour and stain.
Colours will fade over time due to many factors including exposure to light. Sometimes the products start to discolour due to the vanillin content of some fragrance oils even though stabilisers are used. Eventually the vanillin will discolour the products this is just the way it is.
We advise keeping your soap and bath products in a cool dry place out of the light to keep them looking nice.
All our products are hand crafted to the highest standard by the one and only Meg of megs soap boudoir, this means that each and every batch will slightly differ – whether its colour, scent, shape, pattern(swirls in the soap), toppings etc. However the products will be as described and 100% perfect every time in their individual ways.
There is no reason why the bubble bath product won’t work for you, unless you didn’t follow the instructions to the letter. Hard water may slightly impede bubble formation, but just add a little more product and make sure there is good agitation or water pressure.
Poor water pressure may impede bubble formation and you need to agitate the water.
These products are AWESOME in spa tubs!!!
There is a 3-14 day processing time for all orders. This depends on if applicable 'Back Order"/"Pre Order" items
We endeavour to get orders out as soon a humanly possible.
All the ingredients used to make our yummy fun & exciting soap bath & body products are the highest quality and are all skin safe.
Citric Acid: Sounds scary but it’s not. Citric Acid is an ingredient a lot of people have in their own pantry at home. It’s a weak acid present in many fruits and vegetables. While it’s perfectly safe, it can cause cuts and grazes to sting so please avoid handling bath bombs while in the tub if you or your kids have any cuts on your hands.
Bubbles & Foam: we use a variety of ingredients to produce and sustain bubbles and foam in the bubble bath products. One of these is Sodium Lauryl Sulfoacetate or SLSa. Don’t confuse this with SLS. They are totally different. SLS is a chemical detergent found in many health and beauty products because it’s relatively cheap when compared to the alternatives. It’s quite harsh and as such is a fairly controversial ingredient in bath products.
SLSa on the other hand is a mild surfactant that’s plant derived. It’s a fantastic bubble producer and is much less likely to cause irritation. Obviously we have used SLSa in the products along with other mild bubbling agents to create awesome bubbling fun.
As required we list all of the ingredients at the point of sale, this is important to ensure that you know what is in the products, please take the time to read all the information carefully, especially when purchasing for people with skin sensitivities and allergies. Our products are produced in areas & on equipment that come into contact with nuts & nut oils and other possible allergens. Please keep this in mind when purchasing as returns, refunds & credits are not given on change of mind or mistake purchases.
We have had no issues with staining as we only use enough to colour the product and we don’t use dyes. However due to the products having oils & butters in them they may leave a ring around the tub which is made very obvious with the colours from the products.  We recommend to gently wipe this ring away with a high foam detergent cloth to avoid build up on the tub of both product oil, body oils, dirt & debris.
If there is staining, prepare a cleaning paste using two parts baking soda and one part hydrogen peroxide. Apply to stain and scrub with a sponge or cloth.
Please take care with old bath tubs as these can or are porous and will stain, regardless of what ingredients are in the bath product.
Wholesale & Private Label Agreement: Â Being given an account you agree to the following:
So it does not matter if you are wholesale or a private label purchaser we are asking that you please follow these basic rules:
- Please use your own photos of the products especially if you are private label. (if you would like to use our photos please contact us for more information)
- Please retail at a minimum the RRP that we supply. (its super ok with me if you charge heaps more)
- Please do not miss represent the Megs Soap Boudoir Brand or our products.
Failure to follow these rules will result in cancellation of your wholesale/private label account. We reserve the right to cancel any account at any time without warning or consultation.
Minimum order amounts and quantities:
- $200 minimum order before freight costs.
- Special occasion minimums will range from 3-5 pieces per fragrance/product item
- Private label will be required to purchase at a minimum a full batch of one product/fragrance. Ie; Bourbon vanilla bloke soap minimum batch quantity is 20 pieces. For further information please contact us Here
Private Label products are made to order as we label our own stock with our branding. Please allow up to 4 weeks manufacturing time.
Wholesale orders may need to made to supply and this can take time especially with special occasion and large quantity orders. Please allow up to 4 weeks manufacturing time.
Sometimes during manufacture there can be issues with us supplying to you either due to ingredients, packaging or manufacturing faults ie.bad batch of soap or bath bombs. We will either refund or ship good quality items to you later. We will not send out bad batches as this ruins your faith in us.
Excessive freight/shipping prices, unfortunately we are at the mercy of a shipping calculator available on our website. And sometimes it over calculates postage! Please be assured we arrange the cheapest price possible and refund any overpaid postage to you within 14 days of the order being shipped.
Refunds Policy click here
Megs Soap Boudoir (Megan Walters proprietor) reserves the rights to copyright © any and all designs, products and recipes designed and manufactured within the brand and business regardless of purchase agreement of wholesale, private label or retail.
Questions
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